Issues

The issue objects describe issues/tickets that have been created in OfficeRnD.

You can retrieve an individual issue as well as query all the issues by location, company or member.

Note: In order to create/edit issues you need to be logged in as a user by using the User API

Here is the list of the issue object properties:

Issue

PropertyTypeRequiredDescription
officeLocationtrueThe location associated with the issue.
assignedToidtrueThe _id of the teammate to which the issue is assigned.
typeIssue OptionstrueThe _id of the issue type.
teamCompanytrueA reference to the company which reported the issue.
memberMembertrueA reference to the member which reported the issue.
subjectstringtrueThe subject/title of the issue.
messagestringtrueA detailed description of the issue.
numberstringtrueThe number of the issue.
priorityIssue OptionstrueThe _id of the issue priority.
severityIssue OptionstrueThe _id of the issue severity.
lastMemberUpdatedatetrueThe date when the issue was last updated by the customer.
createdAtdatereadonlyThe date when the issuehas been created.
createdByidreadonlyThe user that created the issue.
modifiedAtdatereadonlyThe user that did the last modification to the issue. If no update is made this field will match the createdBy field.
modifiedByidreadonlyThe user that did the last modification to the issue. Before the first modification, this field equals to the createdBy field.